Order Cancellations and Returns
NFA firearm order cancellations will incur a 35% cancellation fee and only applies to orders where the ATF transfer process (form 3 or 4) has not been started and the return request was made within 7 days of purchase. Once the ATF transfer process has been started, no refunds will be issued.
Incoming transfers, orders 14 days or older and those orders that have shipped do not qualify for a refund.
Accessory cancellations and returns will incur a 25% restocking fee and must be returned within 7 days of order delivery in original unopened packaging. Shipping charges are not refundable. Shipping fees for returns to Fairmont Firearms are the sole responsibility of the customer. Should the product come back with missing parts, damage or in an unsellable condition due to customer tampering or use, it may result in a higher restocking fee.
*Blemished or clearance items are considered final sale items and not eligible for return.
*Please Note that we do not have a physical storefront that is open to the public. All returns must be approved beforehand and shipped to the address provided via email*
For All Return Inquiries please email : Returns@FairmontFirearms.com
Product Warranty
Manufacturing issues will be handled through the product manufacturer, not through Fairmont Firearms.
Defective products should not be returned to Fairmont Firearms without prior approval under any circumstances. Refunds will not be issued for defective products unless the product has been determined to be defective by the manufacturer and their return process has been completed. Any defects with products must be brought to our attention prior to a return. Fairmont Firearms can assist you in working with the manufacturer towards resolution, if requested.
Online Prices and Descriptions
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item’s description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer’s credit card or we will refund the money.
If an item’s description contains an error such as incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Fairmont Firearms will be the final arbiter of discrepancies in the online catalog.
Delivery Information
Fairmont Firearms follows all local, state and federal restrictions.
All firearms must be shipped to an FFL dealer.
All orders are shipped from our in-store inventory typically within 1-2 business days via USPS.
Fairmont Firearms provides a tracking number upon order processing. If you do not receive a tracking number by email, please email or call us. If a lost package is a result from a mistake by Fairmont Firearms, we will replace the lost parts or provide a full refund. If a lost package is the result of a USPS mistake, please contact your local USPS office. Fairmont Firearms cannot reimburse orders that were mis-delivered by USPS or stolen from a property.
NFA items will be held until BATFE paperwork has been approved.
SilencerShop Orders
Silencers purchased from the Silencer Shop website will not be charged a transfer or other fees.
Silencers purchased from our inventory and the form 4 processed through Silencer Shop will incur a non-refundable $35 fee.
Abandoned Firearms
Firearms transferred to, or purchased from, Fairmont Firearms are considered abandoned if not disposed and or if NFA paperwork is not submitted within 1 year unless prior arrangements are made. Such firearms will be forfeited to Fairmont Firearms.
Abandoned firearms will be disposed of as deemed practical by Fairmont Firearms. The intended recipient of such firearm shall not have any recourse against Fairmont Firearms, its owners, agents, or successors.
If you have any questions, shoot us an email at info@fairmontfirearms.com.